Returns Policy

What can be returned?
Change of mind returns must be returned with all unopened, original packaging; instruction sheets and be in original just out-of-the-box condition. Fragile products must be packaged in the same way that they were packaged to you; products returned and damaged by insufficient packaging will not be accepted for refund. (Imagine the freight company treating your package like a football)

For faulty items please contact us for return details

When do items need to be returned by?
We have a 90 day return timeframe for change of mind & faulty items.

Where do items need to be returned to?
For change of mind please return to:

More 2 Science
Unit 13, Building 2
31 Thistle Street West
South Launceston, Tas, 7249

Shipping for returns?
For change of mind orders, original shipping rates are not refundable and the shipping cost back to us for return is the responsibility of the customer. 

For faulty items we will cover the return cost of shipping, please contact us for instructions in returning an item that is faulty.

Credit for returns?
Change of mind returns will be refunded by store credit, faulty item via orginal payment method.

Packing materials?
Item need to be in unopened condition for change of mind returns, for faulty items original packaging & instructions sheets need to be included.


Return of Bulk Discounted Products

Products sold at a bulk discount rate, can only be returned if there is a manufacturer fault or they do not work as advertised.  Requests for change of mind of a bulk order, will be considered on a case by case basis, and return shipping will always be the responsibility of the customer.